Prepaid Account Information

Getting Started with your prepaid account

Parents and students can deposit money by visiting the Amole kiosk cashier. For fastest service, bring the ICS Student ID for the initial deposit. Your eReceipt is sent to you via SMS or can request eReceipt via social network or collect a physical receipt.

Each student has an individual account based on their Student ID number. SMS and email alerts & notification is sent to the guardian mobile number or email address on profile. You can set deposit and purchase alerts including low-balance when it reaches a specific amount.

Deposits and Receipts

Deposits can be made in birr only at the Amole kiosk desk. The minimum deposit amount is 100 birr and the maximum deposit amount is 4000 birr. A physical receipt or eReceipt will be provided at the time of deposit; account owners should verify the receipt amount is correct at time of deposit.

Visit the cafeteria, snack bar or school store

When a student is ordering food in the buffet/snack window, she/he will scan her/his ICS ID card at the cashier, the cashier verifies her/his picture and the student collects the receipt. Scan and go…no waiting for money to change hands.

Scan ICS ID

Each cashier in the ICS cafeteria and snack window has a computer equipped with a scanner and VAT receipt printer. When the student scans the ID card, the amount of the purchase will be deducted, and a mobile and/or email alert will go to parent’s mobile or student’s mobile if there is a number on profile. Alerts can be turned off and on by using a mobile command – see list of commands below.

VAT Receipt

Each customer will receive a VAT receipt at the time of the order. At the snack window, this receipt is used to pick up food.

Pre order meals for MS and HS students

• Students can preorder food their lunch and avoid waiting in the cashier line.
• Students can pre-order by stopping by the cafeteria before lunch and place your order at the snack counter, or online HERE.
• Pick-up your food at the table just next to the snack bar at the appropriate time. Your receipt will be with your food. At this point, your ICS prepaid account has been charged so no need to visit the snack window to pay.

 

Account Alerts via Mobile phone and Email

The Alerts and Notification for ICS Students’ prepaid accounts is linked to their parent’s mobile number and/or email. Account alerts are sent when there is activity on the account (deposit or charge) and when there is a low balance (150 Birr). Students can also receive alerts by providing their mobile numbers to prepaid.service@icsaddis.org. Alerts can be customized by individual account; please see “Managing Your Prepaid Account”.

Mobile and Email Alerts for Prepaid Account

There are two ways to manage alerts:

If you only want to turn all alerts off, reply to one of the alert messages 8264 with the SMS command ALERTOFF from the mobile that is receiving the alerts.

If you want to turn specific alerts on or off, change which types of alerts you receive, who receives the alerts or the amounts that trigger the alerts, you may do so by signing up for the online account access (see below).

Mobile Commands

The following mobile commands are available within ICS Prepaid system:

• HELP – provides the list of available mobile commands for the Prepaid system
• BAL – request for your prepaid account balance
• STM – request for an account statement which includes the past 5 transactions
• ALERTOFF – turns account alerts off for the mobile phone that the command is received from.

Parents and high school students can access their ICS prepaid account online. The features available online are:

• Transaction History (last 5 transactions available via mobile command “STMT” as well)
• Current Balance (also available via mobile command “BAL”)
• Alerts - ability to manage which alerts go where (email/SMS)
• Pay your DStv bill
• Buy Airtime or send someone Airtime
• Pay your internet (WebSprix)
• Pay for your Airline ticket
• Pay or send money to anyone by just using their mobile number

Request Online Access

There are three easy ways to get online access to your ICS prepaid account, regardless which channel you use to create your online access, you can use your online access credentials on all channels. One ID and password for all the channels.

1. Go to Amole Internet Banking link and follow the instruction on the site https://ib.myamole.com/bwinternetdev260/#/ (see below) and follow the instruction.

ICS Prepaid Services will set up the account using your mobile number and send an SMS with your online PIN. Once you receive the PIN, you can login to Prepaid Service Online Access to set up your own user name and password.

2. You can also download the Amole Mobile App for your Android or iPhone:

• For Android: http://bit.ly/amole-andriod
• For iPhone: https://apple.co/2CL18SM

3. If you have a feature phone and want to access your ICS prepaid account, you can use Amole USSD App from any phone by dialing *996#. The Amole USSD menu will guide you through registering for the service and access your account including the above services.