Cafeteria

If your student makes a purchase, you can sign up to receive notifications via SMS and/or email.  You will also be immediately notified if there is a low balance or no balance on your child's account and a reminder to make a deposit.

If you notice a discrepancy of a charge, you can contact AIC, the cafeteria providers, directly. 

• To dispute a charge the same day it happens please contact: Ato Girma Demissie, Cafeteria Manager, Mobile Number +251911413691, email: ics.cafeteria@icsaddis.org. 
• If you notice a discrepancy after the day it happened, you can contact: Osman Shifa, Customer Services Manager, Mobile  Number: +251911508539, email:o.shifa@addiscatering.com.et. 

Prompt reporting will help them to resolve issues on the same day. Delayed requests may take a few more days to process the reversal.

What is the process for students to get their lunch?

1. Educational Assistants (EAs)will line the students up and walk to the cafeteria.
2. EAs and students will enter the cafeteria using the side door.
3. Students give their ticket to the cafeteria staff, pickup a tray and their utensils and then proceed to the buffet line. Elementary students are only able to take food from the buffet and NOT the snack bar.
4. Once students have their food, they proceed to the folding benches located in the cafeteria. EAs will regulate the “release” of students as they finish their lunch.

How do ES students pay for lunch?

Elementary students must use the prepaid card system for lunch purchase from the ICS cafeteria. Educational Assistants will collect the ID card of students purchasing lunch and will get a lunch ticket for those students. 

What food will be offered in the cafeteria?

The weekly buffet and snack menus can be found HERE.

Note that Elementary students cannot purchase Snack bar items at lunchtime.

CREDIT POLICY : Students with no balance and no home lunch will be allowed to eat the cafeteria lunch on credit. Only 3 credits will be allowed. Please make sure your student has funds in their account. 

Food Service provider:

Addis International Catering ( AIC) will be our student cafeteria service provider for the 2019-20 school year.  ICS has entered a contract with AIC since August 2016 to provide students, faculty, staff, parents and visitors with a balanced and attractive variety of safe, tasty, healthy and nutritional snacks and meals.

Suggestion Box

We are open for any ideas, suggestions and feedback on our cafeteria services. Please use the suggestion box located at the counter of the snack bar area.

For any questions about our cafeteria services, please contact:

Turunesh Teferra – Operations Manager turunesh.teferra@icsaddis.org and/or Ato Girma Demissie, Cafeteria Manager ics.cafeteria@icsaddis.org